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Ladbrokes Entain Bookmaker sued for faulting to protect problem gambler

ladbrokes news
Ladbrokes Entain Bookmaker sued for faulting to protect problem gamblers by allowing customers a daily deposit limit of £20K
Image Source: Ladbrokes Site

Ladbrokes Entain Bookmaker sued for faulting to protect problem gamblers by allowing customers a daily deposit limit of £20K


Ladbrokes Entain subsidiary faces a High Court legal action that faults the company for enabling a problem gambler to gamble significantly and failing to restrict his account. The customer, identified as Simon Rose, has accused Ladbrokes of allowing him to place wagers of about £1.8 million, amounting to $2.1 million over seven months from 2015 to 2016.

 

His betting activities on the days he participates in the gambling average at £18,000, amounting to $21,116 per day. His losses during the seven (7) months came to £231,000, amounting to $271,109. Despite his paycheck being just £3,000, amounting to $3,520 per month, Rose was allowed a deposit limit of £20,000 to $23,471.

 

High Court faults the company for allowing a vast deposit limit.


The High Court action highlights that this was an apparent failure on the company’s side to protect and guide its customers from the harms of problem gambling while breaching anti-money laundering AML laws. The action highlights that Ladbrokes should have monitored his level of excessive betting, contacted the customer, placed a restriction on his account, and verified his source of income and funding.

 

Rose also claimed that Ladbrokes made no prior efforts to check his source of income and funding or communicate with him about any potential problem gambling issues until his losses reached £100,000, amounting to $117,380. In a situation like this, Ladbrokes confirmed that he had borrowed money to place bets and was gambling more than he could afford.

Rose also claims that he had to place a £1,000 amounting to a $1,173 weekly deposit on his account himself and that this was allowed to increase to about £20,000, amounting to $23,471 per day within a few months.

 

The victim excludes himself from all gambling.

Rose recalled that He had to self-exclude himself from all gambling in May of 2016. Ladbrokes has denied that it breached any contractual terms. The High Court action came after Entain was hit with a record fine of £17 million for repeated and unacceptable social responsibility and AML failings. These were license breaches similar to those listed in the legal action.

 

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